Real Emergency? CALL 911
011 Cat Mascot

The Anti-911 Hotline

Know When NOT to Call 911

Learn the hilarious (and real) scenarios where dialing 911 is definitely NOT the answer. Featuring our favorite feline educator!

Why Does 011 Exist?

Every year, emergency dispatchers handle thousands of non-emergency calls. From lost TV remotes to cold pizza complaints, people call 911 for the wildest reasons. Our cat mascot is here to set the record straight — with laughs!

240M+

911 calls per year in the US

~50%

are non-emergency calls

30sec

average delayed response time

Top Reasons NOT to Call 911

Our cat mascot breaks down the most ridiculous non-emergencies

Your Food is Cold

Your Food is Cold

Yes, cold pizza is tragic. But 911 can't microwave it for you. Try the kitchen instead!

WiFi is Down

WiFi is Down

We know it feels like the world is ending, but dispatchers can't reset your router remotely.

There's a Spider

There's a Spider

Unless it's the size of a car, grab a cup and a piece of paper. You've got this, champ!

Lost Your Remote

Lost Your Remote

Check between the couch cushions. That's where 94% of all remotes are hiding. Trust the stats.

Neighbor's Music

Neighbor's Music

Try a friendly knock first. If that fails, noise complaints go to your local non-emergency line.

Stuck in Traffic

Stuck in Traffic

Calling 911 won't clear the highway. Deep breaths, good tunes, and patience are your friends.

When SHOULD You Call 911?

These are actual emergencies — please do call!

  • Medical emergencies or injuries
  • Fires or smoke
  • Crimes in progress
  • Car accidents with injuries
  • Someone in immediate danger
  • Suspected gas leaks

Think You Know When to Call?

Take our quick quiz and see if you're a 911 pro or a 011 all-star!

Read the Do Not Pass Go rules →

Help Spread the Word!

Share 011 with friends and family so everyone learns when NOT to pick up the phone for 911.